Technical issues

Details we need when reporting a bug

When reporting a bug, please give us as much information as possible, including the following:

  • Type of device (laptop, phone).
  • Name of operating system (Mac, Windows).
  • Version of operating system (macOS Big Sur, Windows 10).
  • Name of web browser (Chrome, Firefox). It is important that your browser is up-to-date, so check for any notifications within your browser asking you to update.
  • A screenshot of any errors.
  • What link or button is pressed to trigger the error or bug.

 

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