Technical issues

Setting up your camera and microphone

Selecting your camera for Google Chrome

  1. Open Google Chrome.
  2. Click the three grey dots in the top right corner of the window.
  3. Click Settings.
  4. In the search box at the top, search for “camera”.
  5. Click Site settings.
  6. Click Camera under “Permissions”.
  7. Select your camera from the dropdown at the top.

 

Selecting your microphone for Google Chrome

  1. Open Google Chrome.
  2. Click the three grey dots in the top right corner of the window.
  3. Click Settings.
  4. In the search box at the top, search for “microphone”.
  5. Click Site settings.
  6. Click Microphone under “Permissions”.
  7. Select your microphone from the dropdown at the top.

 

If you don’t find your camera or microphone listed in the menu below, there’s a chance that it is not connected properly. After checking the physical connection, we recommend that you repeat these steps.

 

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