Technical Issues

Fixing the ‘This site can’t be reached’ error

The ‘site can’t be reached’ error usually means that your wifi router is unable to reach the PUK server. Normally due to too many bad login attempts.

A quick solution (if it’s possible) is to simply restart your router. Failing that you will need to create a support ticket and let us know your IP address where we can unblock your router.

Your IP address can be found here:

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