If you are a patient
To view your case notes, look for the link on the left titled My Case Notes. You will be presented with a list of notes in chronological order, with the most recent note at the top of the page. The layout has been broken into notes and documents, so if there is a specific document that has been shared with you, this will also be available for you to view or download.
You can reply to a comment or note that the doctor has written. It is also possible to create a new note (patient note) that will be seen by your doctor. The doctor will be notified and will be able to view this note. You can use the case note section as a way of messaging or replying to your doctor if there is anything in particular that you would like to discuss. Anything written in case notes will only ever be seen by your doctor and won’t be shared with other users. This is a much more secure system than email and we encourage you not to use email to message your doctor.