Technical Issues

Fixing “This site can’t be reached” error

If you receive this error, please try the following:

  1. Restart your router
  2. Clear your browser cache (instructions for all browsers)
  3. Try loading the page in a different browser
  4. Change your DNS settings (instructions for all operating systems, you need to make sure ‘8.8.8.8’ is at the top of the DNS list)
  5. If you still cannot access the page, please open a support ticket

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